Just a couple of quick reminders as we get into the New Year.
The company has designed a new emergency manual that promises to be leaner and easier to navigate. The new manual could be out in early spring.
The new recurrent training program kicks off in May and has no workbook! No workbook means look for a new computer center to do the new computer based training. You will have two months to complete the new CBT that will include the exam.
Keeping these two changes in mind, those of you who have recurrent training in April will still have to complete a written workbook. The answers to the 2011 workbook may not line up for reference in the new Emergency Manual.
So, THOSE OF YOU WHO HAVE RECURRENT TRAINING IN APRIL, PICK UP YOUR WORKBOOK AS EARLY AS YOU CAN AND COMPLETE IT USING THE CURRENT EMERGENCY MANUAL.
We know this may cause some headaches for some, but we are excited to see both initiatives going forward.
Carry on bags continue to be a problem. Flight Attendant and passenger injuries from falling objects continue to be reported. Check that the overheads are closed and latched properly and continue to communicate with the gate agents when the bins are full. Please send us copies of your SERs on this matter.
It may not seem like it in much of the country, but it is winter. Winter means FLU season and we have been tracking the seasonal increase in sick passenger reports. Protect yourself, wash your hands frequently, wear the plastic gloves provided by catering when cleaning or collecting refuse and monitor the passengers during the boarding process for anyone who may be too sick to travel. As a reminder, if you have a medical concern about a passenger during the boarding process, you can call MEDLINK to evaluate the situation. Follow the protocols outlined in the IEM for contacting MEDLINK.
Keep tagging the broken carts and plastic atlas drawers. The only way to get these items fixed or replaced is to call attention to them.
Cabin Air Quality continues to be a concern. Be sure to carry a copy of the blue AFA checklist for exposure laminated card. The card is approved to be worn on the company lanyard behind your ID. If you are involved in an air quality event, call the AFA numbers on the card immediately and report the event. We continue to work with the company for solutions to eliminate this health threat from our working environment.
There are several pieces of emergency equipment on board our aircraft that are intended for the safety of our passengers but all that emergency equipment is useless without you, the first responder to in-flight emergencies.